Feb 15, 2016 -Feb 19, 2016

 Week under review

    Feb 15, 2016 –Feb 19, 2016

  Iteration Plan

 

 Product Development Focus

   Prioritized support requests

 

  Resolution of support requests

          Resolved  :  

       In Analysis : 3 Support request  ( CATS-1172 ,CATS-1212 ,CATS-1184)

In progress : 1 Improvement  (CATS-1161)

 

    

 SLA percentage for the week

 

Summary

 

Total issues this week

9

Total issues due this week

9

Total resolved within the week

5

Total closed within the week

0

Total unresolved

4

 

 

Percent resolved

56%

Percent closed

0%

 

 

Total resolved within  SLA

5

Total closed within SLA

0

Percent closed within SLA

0%

 

 Concerns & areas for Improvement

 

Raised By

Concern

Solution and actions to be taken

JIRA Issue

Melat Mamo

Registered support requests need detail description and screenshot

Provide additional detail description and screenshot for registered issues before prioritization.

 

Melat Mamo

Weekly iteration planning  is running too long

Identify list of requests to be prioritized a day before the planning

 

Melat Mamo

Planning should be done at the end of the iteration week

Conducting planning on Mondays is taking a day from the development week

 

The Team

Office items should be facilitated

  • Socket divider, water jar  ,air ventilator …
  • The office is cleaned once a week, it has to be at least 3 days a week with this size of a team.

 

 

 

Action Points

List any additional action points occurred during the iteration week, ensuring an owner, due date and JIRA issue, wherever possible, are assigned

Raised by

What is to be done

Why is it needed

Who is responsible (Owner )

By when (Due Date)

JIRA

Issue

Melat Mamo

Registered support requests need detail description and screenshot

Provide additional detail description and screenshot for registered issues before prioritization. CM-131 - Getting issue details... STATUS

 

 

Melat Mamo

Weekly iteration planning  is running too long

Identify list of requests to be prioritized a day before the planning CM-131 - Getting issue details... STATUS

 

 

Melat Mamo

Planning should be done at the end of the iteration week

Conducting planning on Mondays is taking a day from the development week

  
The TeamOffice items should be facilitated

Office items should be facilitated:

(Socket divider, Ventilation, regular cleaning, Wi-Fi router, cables,water jar, chairs…)

The office is cleaned once a week, it has to be at least 3 days a week with this size of a team. CM-132 - Getting issue details... STATUS