Apr 4,2016 - Apr 8,2016

 

  Week under review

    Apr 4, 2016 – Apr 8, 2016

  Iteration Plan

  Product Development Focus

 

Carryover from previous week

Prioritized support requests

Resolution of support requests

Resolved  :  

In progress : 

 

SLA percentage for the week

 

Summary

 

Total issues this week

8

Total issues due this week

8

Total resolved within the week

5

Total closed within the week

6

Total unresolved

3

 

 

Percent resolved

62.50%

Percent closed

75.00%

 

 

Total resolved within  SLA

5

Total closed within SLA

6

Percent closed within SLA

75.00%

 

 Concerns & areas for Improvement

 

Raised By

Concern

Solution and actions to be taken

JIRA Issue

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

(Ventilation, regular cleaning, Wi-Fi router, water jar, chairs…)

 

  

Action Points

Raised by

What is to be done

Why is it needed

Who is responsible (Owner )

By when (Due Date)

JIRA

Issue

Melat Mamo

Actions should be taken for stated concerns and improvements

Concern areas affect work progress on each iteration week and should be addressed

 

 

CM-132 - Getting issue details... STATUS

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

(Ventilation, regular cleaning, Wi-Fi router, water jar, chairs…)

 

CM-132 - Getting issue details... STATUS

Yared AyalewNo release of CATS so farProvision of testing env for validating and approving resolved items  

CM-134 - Getting issue details... STATUS

Yared AyalewCore team members are leaving the team and being replaced by new onesEnsure that team composition is as per agreed structure  

CM-139 - Getting issue details... STATUS