Mar 14, 2016 -Mar 20, 2016


Week under review

    Mar 14, 2016 –Mar 20, 2016

 Iteration Plan

    The theme of the iteration :  Resolve outstanding issues related with receiving process (GRN capture) and winner transporters 


Product Development Focus

Carry over from previous week

     Prioritized support requests

   Resolution of support requests

Resolved  :  

Closed : 1 improvement (CATS-1163)

Reopened : CATS-1203  (due to workflow change confirmation from NDRMC)

 

     SLA percentage for the week

 

Summary

 

Total issues this week

7

Total issues due this week

7

Total resolved within the week

6

Total closed within the week

1

Total unresolved

1

 

 

Percent resolved

85.71%

Percent closed

14.29%

 

 

Total resolved within  SLA

6

Total closed within SLA

1

Percent closed within SLA

14.29%

 

 

Concerns & areas for Improvement

 

Raised By

Concern

Solution and actions to be taken

Who is responsible  (Owner )

JIRA Issue

The Team

Office setup creates an uncomfortable workplace environment

Office items should be facilitated :

Ventilation, regular cleaning, Wi-Fi router, water jar, chairs…

CM-132 - Getting issue details... STATUS

Yared AyalewUnable to do release due to unavailability of testing envProvision of testing env for validating and approving resolved items 

CM-134 - Getting issue details... STATUS

 

 

 Action Points

Raised by

What is to be done

Why is it needed

Who is responsible (Owner )

By when (Due Date)

JIRA

Issue