August 8,2016 -August 12,2016

 

Week under review

        Aug 8, 2016 – Aug 12, 2016

        Iteration Plan

   The theme of the iteration: 

    • Working on release by identifying transaction related issues and testing thoroughly
    • Identify and resolve blocker issues from the release. 


Product Development Focus

 Prioritized support requests

      • Identifying transaction related issues and testing thoroughly
      • Identify and resolve blocker issues from the release. 

Resolution of support requests

      • Identifying transaction related issues and testing thoroughly
      • Prepare test plan for transaction related issues 
      • Resolve blocker issues 

 

Concerns & areas for Improvement

 

Raised By

Concern

Solution and actions to be taken

JIRA Issue

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

(Better space, Regular cleaning, Wi-Fi router, water jar, network cable…)

 Move to a different and conducive office environment with close proximity to CATS users.

 

 

The Team

Power outage:

Backup generators

 

 EVDO connection is very slow when used for remote access on QA server.  

 

Action Points

Raised by

What is to be done

Why is it needed

Who is responsible (Owner )

By when (Due Date)

JIRA

Issue

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

(Better space, Regular cleaning, Wi-Fi router, water jar, network cable…)

Yared [Administrator],

Abdulkerim Essa

 

 

CM-132 - Office items should be facilitated:(Socket divider, Ventilation, regular cleaning, Wi-Fi router, cables, water jar, chairs…)The office is cleaned once a week, it has to be at least 3 days a week with this size of a team.

The Team

Power outage:

 

SLA support team is idle for reported time.

 Yared [Administrator]  Abdulkerim Essa 

 

CM-135 - Backup power sources whenever the main power goes out