Nov 28,2016 – Dec 02,2016

Week under review

    Nov 28, 2016 – Dec 02, 2016

Iteration Plan

  • 28-11-2016 Iteration plan ( 28-11-2016 Iteration Plan )

  • The theme of the iteration:  Fix issues from the second release (CATS-SLA-R-1.3.2) that fail PO validation, Resolve issues from the sixth release, Fix UI issues

Product Development Focus 

Carryover from previous week

  • Deploy the third release (CATS-v.1.3.3) on the production server
  • Deploy the fourth release (CATS-v.1.3.4) on the production server
  • Deploy the fifth release (CATS-v.1.3.5) on the production server
  • Deploy the sixth release (CATS-v.1.3.6) on the production server

Prioritized support requests

Resolution of support requests

Resolved:

SLA percentage for the week

 

Summary

15

Total issues this week

15

Total issues due this week

5

Total resolved within the week

16

Total closed within the week

0

Total unresolved

0



Percent resolved

100%

Percent closed

0%



Concerns & areas for Improvement

Raised By

Concern

Solution and actions to be taken

JIRA Issue

The Team

Validation process taking a while. Currently, even though we

were able to deploy two releases containing 155 issues, we still

have the 3rd, 4th, 5th, and 6th weekly releases pending, totally

accounting for 40 issues. So, we may need to act on these fast

before the release candidates pile up and become a problem.

Speed-up the validation process


The Team

Late replies to issue clarification requests on Jira

Prompt response needed on clarification requests on issues acceptance criteria,

e.g. CATS-1194CATS-1203CATS-1362CATS-1376


The Team

SLA developers haven’t been granted a Jira capture permission

Grant all SLA team members Jira capture permission to increase team productivity