May 23,2016 -May 27,2016

 

Weekly Progress

 

       Week under review

    May 23, 2016 – May 27, 2016

        Iteration Plan

The theme of the iteration:  Address Issues related with file attachment and data entry indicator 

         Product Development Focus

 

Prioritized support requests

 

Resolution of support requests

 

SLA percentage for the week

  • This week’s planning was put on hold due to low priority and starts conducting a technical review of CATS to document state of the application to help us identify areas of improvement.

 

Concerns & areas for Improvement

 

Raised By

Concern

Solution and actions to be taken

JIRA Issue

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

( regular cleaning, Wi-Fi router, water jar, toilet …)

 

Power outage:

May 25,2016 :

9:44 am -10:47 am

May 26,2016 :

2:34 pm – 3:43 pm

 

SLA support team is idle for reported time.

Backup generators

 

Connection interruption:

May 25,2016 :

9:44 am -10:47 am

12:43 pm -  5:45 pm

May 26,2016 :

8:30 am- 5:30 pm

May 27,2016 :

8:30 am – 4:02 pm

 

Lack of updating system and project tracking

Difficult to access references and update documents on wiki

Provision of EVDO

 

 

Action Points

Raised by

What is to be done

Why is it needed

Who is responsible (Owner )

By when (Due Date)

JIRA

Issue

The Team

Office setup creates an uncomfortable workplace environment.

Office items should be facilitated:

(Ventilation, regular cleaning, Wi-Fi router, water jar, chairs…)

Yared  , Abdulkerim and  Dawit 

 

 

 

Melat Mamo

Investigate jira workflow inconsistency

The modified JIRA workflow is showing inconsistency when using resolution date in filters giving incorrect figures on periodic reports.

 

 

 Yared Ayalew

 

  CM-140 - Getting issue details... STATUS